OUR WORKMANSHIP AND HAPPY CUSTOMERS ARE WHAT REALLY MATTERS TO US
Having been in business for over 15 years we appreciate that a large part of our success lies in repeat business and customer referrals, which is why high customer satisfaction is so important to us.
People’s cars are very important to them — we know because that’s how it is for us. They are a statement of their identity and a reflection of their hard work and care. They make them feel special and that’s why we like to make our customers feel special too.
How we do this is through the end to end experience for our customers — from initial contact; through to our customer service and facilities; to our expertise and commitment to making our services affordable; to our workmanship and quality of products; and to staying in touch with our customers after they drive out the door.
We regularly do customer surveys, asking for feedback and suggestions to ensure past and current customers are happy with the quality of work performed and the range of services we offer. Here’s what they tell us.
We have been using Un-Dint-It for many years and can’t fault the high level of expertise that they supply . Mark and Alan go out of their way to give a professional product and fantastic service always with a smile. Brady’s Body Works highly recommend Un-Dint-It for your paintless dent repairs.
Mark Brady, Director
Brady’s Body Works
We have been using Un-Dint-It Cosmetic Auto Repairs for our paintless dent repairs for more than five years now. We have always found their workmanship to be of extremely high standard and their service to be prompt and professional. We have always been made feel we are their most important client even during peak demand times on their services. In the hailstorm of November 2014, the Un-Dint-It team was able to keep our deliveries on time by repairing 500 cars in one month. Their commitment to our needs and additional resources at their disposal was crucial to our operation delivering to our clients on time. The work conducted was without fault. I would highly recommend Un-Dint-It Cosmetic Auto Repairs for dent repair services.
Garry Walker | Operations Manager
AP Eagers (Pre Delivery)
We at Audi Centre Brisbane have had the pleasure of trading with Mark McClure from Un-Dint-It for the last three years. During this period we have had no reason to shop elsewhere for paintless dent repairs on vehicles, the service we have received has been very professional, value for money and has enabled Audi Centre Brisbane to provide another professional service for our valued customers. We have no hesitation in recommending Un-Dint-It’s Paintless Dint Repair system to anyone who is looking for a professional outcome to ensure customer satisfaction with limited time off the road!
Peter Barron - Service Manager
Audi Centre Brisbane
In the normal course of reconditioning used vehicles, paintless dent removal is both necessary and desireable. Having the services of a reliable contractor who takes pride in his work is even more so. Such a contractor is Mark McClure whose business, Un-Dint-It has been providing the Keema organisation with such a service for the past four years. In my dealing with Mark, I have never known him to be late (in fact, when required on short notice he has never let us down) nor had to question his work in the least. He has save this company an enormous amount of money by capably repairing damage which would otherwise have required expensive and time-consuming work through panel shops. The high standard of his workmanship is reflected by his immaculate personal presentation and that of his vehicle and equipment. I highly recommend Mark, his business and the value it represents to any company such as mine. Please feel free to contact me personally to endorse this recommendation.
Daryn Walker - General Sales Manager
Keema Hyundai Springwood
Nick and the Un-Dint-It team are quite simply excellent. It is refreshing to find a company that pays so much attention to customer service and who are willing to accommodate the needs of their customers. The work they performed was flawless and I can thoroughly recommend them. Many thanks!